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1. Our commitment with your privacy

Soccer Interservices-Soccer Pro Experiences is committed to protecting the privacy of its existing and potential customers. The Soccer Interservices-Soccer Pro Experiences privacy policy (the «Privacy Policy«) will apply to all Personal Data (as defined below) that we process, including Personal Data that is collected or sent through our web pages, applications mobile, official pages on social networks or other online or face-to-face channels, as described below.

If you cannot, or do not wish, to provide the personal information that we reasonably request, we may not be able to provide you with the information, goods or services you have requested.

The Soccer Interservices- Soccer Pro Experiences company, will supervise the processing of your Personal Data as established in this Privacy Policy, and this will depend on the Product (s) of Soccer Interservices- Soccer Pro Experiences in which you are interested or have contracted. Being in charge of supervision implies that this company will be responsible for ensuring that your Personal Data is treated in accordance with the privacy and data protection legislation in force.

2. Personal Data

The «Personal Data» are information or pieces of information that could allow their identification, such as:

  • Name and contact information (e.g  mailing address and email address or phone number).
  • Account information (e.g  user name, profile picture or social network account identity).
  • Country of residence.
  • Birth date.
  • Technical information, such as name on screen or user, IP address, browser and device data, information collected through cookies, pixel tags and other technologies, data from the server’s log file, data from Use of the application and location.
  • Preferences (e.g shopping habits, preferred educational courses).
  • Name and address of the company or school.
  • Debit or credit card number.
  • Health status (e.g allergies and diseases).

How do we use Personal Data?

  • We will process you Personal Data in order to complete your reservation and provide you with the products and services that you have requested, for administrative and customer service or when necessary to execute the contract between you and us or as described below in this Policy.
  • We also may use Personal Data:
    • For statistical purposes, to calculate usage levels and help diagnose server problems with the Soccer Interservices- Soccer Pro Experiences Products, as well as ensure that they work correctly.
    • To enable you to contact and have other users contact you through the Soccer Interservices-Soccer Pro Experiences Products, as allowed by the applicable product.
    • To allow you to participate in message boards, chats, profile pages, blogs and use other services that give you to the applicable product.
    • If you have given your consent:
      • To analyze and improve our offers through the identification of usage trends to determine the effectiveness of our promotional campaigns and design the content and experience with the Soccer Interservices-Soccer Pro Experiences Products based on their past activities with us. To provide personalized services and content based on the location by using the physical location of your device.
      •  To market our products and services, including special promotions based on your interests, for example through marketing campaigns by email, which maintains mailing lists and schedules and modifies the messages of the emails based on what the Recipients read, click or resend. All these communications via email will include a clear link to cancel the subscription.

How do we share Personal Data?

  • We share your Personal Data with our affiliated companies, business partners and service providers. To this end, we have put in place the appropriate guarantees for the transfer of your Personal Data, according to the US and Texas laws. For more information about the standard clauses for data protection in force, please consult the contact section at the end.
  • We also share Personal Data when we believe it is necessary: ​​(a) according to current law; (b) to comply with a legal process; (c) to respond to requests from public or governmental authorities, including public or governmental authorities from outside their country of residence; (d) to enforce our terms and conditions or a contract; (e) to protect our operations or that of any of our affiliates; (f) to protect our rights, privacy, security, property or those of our affiliates, you and others; and (g) to allow us to follow any available resource or limit the damages that we may suffer.

Our right to collect and use your Personal Data

Our right to collect and use your Personal Data is based on the need to do so to offer you the services and products you have requested, or when we (that is, the service provider) have a legitimate right to use your personal data, as for the additional commercialization of products or services similar to the ones that you have already purchased from that same legal entity.

We use your sensitive Personal Data to the extent that you have given us explicit consent. Sensitive data may consist, for example, of information about health, ethnicity or religious beliefs. You can see more in «Sensitive Data».

We use your Personal Data to send you offers beyond what can be considered within our legitimate interest, such as the marketing of products and services offered by a Soccer Interservices-Soccer Pro Experiences affiliate, to the extent that you have given us your specific consent.

3. Security

We use the necessary organizational, technical and administrative measures to make the Personal Data that is under our control accurate and current, as well as to protect the Personal Data from unauthorized or illegal processing and the accidental loss, destruction or damage of Personal information.

4. Cancel subscriptions

If you wish to stop receiving our advertising communications at any time, you can use the unsubscribe option that comes in the advertising communication you have received or notify us through the contact information that is listed in the «Contact us» section. Please indicate in your request that you wish to stop receiving our advertising communications.

Please keep in mind that the changes may not be effective immediately. We will do our best to comply with your request (s) as soon as reasonable.

5. Third parties website

This Privacy Policy does not apply, nor are we responsible for the privacy, information or other practices of third parties, including any third party that manages any site whose link is in a Soccer Interservices-Soccer Pro Experiences Product. The inclusion of a link in Soccer Interservices- Soccer Pro Experiences Products does not imply that we, or our affiliates, give our support to the linked site.

We may also provide you access to third-party features that allow you to share your activities on SIS Products with your account (s) on social media, such as Instagram or LinkedIn. Please note that any information you provide through the use of this feature is governed by the privacy policy of the third party that applies and not by this Privacy Policy. We have no control, nor are we responsible for the third party’s use of the information you provide through this feature.

6. How long do we store Personal Data?

We will only keep your Personal Data for as long as it is necessary for the purposes for which it was collected or according to the time limit that has been stipulated by law or commercial practice, unless it is necessary to keep it for longer to comply with a legal obligation or for the recognition, exercise or defense of a right, or unless a specific period of time has been communicated.

We will keep the limited parts of your Personal Data that are necessary for commercial purposes until you withdraw your consent, but in no case for more than 10 years after your last service performed or the delivery of the product.

7. If under 16

If you are under 16, you should review this text with your parent or guardian to make sure you both understand it. We are not responsible for checking your age, but still sometimes we do verification checks. If you become aware that you are under 16 and that we have collected information about you without the consent of your parent or guardian, we will delete the information as soon as possible and may not use the Soccer Interservices- Soccer Pro Experiences Products.

8. Sensitive Data

We do not normally attempt to collect any sensitive Personal Data. Sensitive Personal Data are those that are related to racial or ethnic origins, political opinions, religious or philosophical beliefs, health or illness, criminal record or union membership. However, this may be necessary in certain situations (for example, to provide you with the products or services you have requested such as visa assistance for international clients). We will ensure that we receive your explicit consent to process them and we will treat your information in a secure manner.

9. Privacy Policy updates

Our Privacy Policy may change from time to time. We will not significantly reduce your rights derived from this Privacy Policy without informing you. We will post any changes to the Privacy Policy on this page. If required by law, we will request your prior consent before any change.

10. Your Rights

You have the right to contact us once each calendar year and we will find out at no cost what information about you has been used. You have the right to receive your Personal Data in an electronic reading format and you have the right to transfer your data to another data controller.

You have the right, at any time, to withdraw your consent, to oppose us using your Personal Data for direct sales purposes and request that the use of your Personal Data be restricted, or that we delete your Personal Data. However, please note that the restriction or elimination may mean that we are unable to provide you with the information, services and products you requested. If you request it, we are also obliged to correct your Personal Data that is incorrect, incomplete and deceptive.

11. Contact us

If you have any complaint or doubt about the handling of your Personal Data, you have the right to contact us at [email protected]  where we will be happy to assist you as soon as possible.